Press the swab against the rollers inside the printer, and then rotate the rollers upwards with your fingers. Check for torn pieces of paper that might remain inside the tray. msc dissertation advice You must disconnect the power cord before reaching inside the printer to avoid the risk of injuries or electric shock.
Pull out the input tray. As you have already tried a lot of troubleshooting steps on your own, request you refer to this HP Article and try the steps that you might have missed. essay pay writing university tips Not to worry, I will be glad to assist you.
Gently remove any jammed paper and bits of torn paper from the tray. Lift the duplexer path cover. national honor society essay help nyc Additional information See our paper jam definition for further information and related links. Search and Browse Videos.
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Message 1 of 2. HP was recently made aware of a vulnerability in certain inkjet printers by a third-party researcher. The cover clicks into place.
If the issue persists, please contact our phone support to check for any service options available for your printer. Paper jams can be real or false. Pinch the tabs together. However, due to the low costs of printers today, it is often cheaper to buy a new printer instead of having a printer repaired.
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Service or replace your HP product if you completed all preceding steps. It is important that you go through the all of following sections to avoid damage to your printer. thesis to book god Gently remove any jammed paper and bits of torn paper from the rear roller. Make sure that the rollers are not missing, that they turn easily, and that they are springy when you press them. Message 1 of 2.
Add your answer Barbara Farrell will be eternally grateful. Paper jams can be real or false. help with report writing pdf formats The following video demonstrates how to clear a paper jam. During a print job, the printer stops feeding pages, and a Paper Jam error message displays on the printer control panel. Lightly dampen the swab with the water, and then squeeze any excess liquid from the swab.
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You'll want to avoid pulling stuck paper out from under the front cover if possible, as it may cause damage to the printer. The following steps apply to both real and false paper jams. Make sure the printer is placed on a flat surface. Gently remove any jammed paper and bits of torn paper. Was this page useful?
Check the rollers on the underside of the paper path cover. Important Print Security Update HP was recently made aware of a vulnerability in certain inkjet printers by a third-party researcher. Find Solutions, ask questions, and share advice with other HP product owners. Asia Pacific and Oceania. Not to worry, I will be glad to assist you.
A malfunctioning roller or parts in the paper feed mechanism can make a printer think it has a paper jam. Pieces of paper trapped in the input tray. Clean the paper rollers behind the ink cartridge access area Dust, paper fiber, and other debris might accumulate on the paper feed rollers and cause paper jams and paper feed issues. The Virtual Agent is currently unavailable.